REFUND POLICY
Thank you for shopping at Vigle!
If customer want return or refund it must take unboxing video that define our product is wrong or defected or etc.
We offer return and/or exchange within the first 30 days of your purchase, if 30 days have passed since your purchase, you will not be offered a return and/or exchange of any kind.
Once we receive product and it pass the “Eligibility for Refunds and Exchanges” condition then we instant initiate refund and you will receive refund with in 24 to 48 hours.
Eligibility for Refunds and Exchanges
Your item must be unused and in the same condition that you received it.
The item must be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Only regular priced items may be refunded, sale items cannot be refunded.
Exchanges(if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at help.vigle@outlook.com and send your item to: 48, Shell Colony Rd, Chembur, Mumbai – 400071.
Exempt Goods
Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
Any item that is returned more than 30 days after delivery.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a 24-48 hours.
Late or missing refunds
If you have not received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.
If you have done all of this and you still have not received your refund yet, please contact us at help.vigle@outlook.com.
Shipping
Please do not send the product back to the manufacturer. It must be sent to the following Address 48, Shell Colony Rd, Chembur, Mumbai – 400071.
You will be responsible for paying for your own shipping costs for returning your item.
Shipping costs are non-refundable! If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
Please see, we cannot guarantee that we will receive your returned item.
ABOUT Vigle
Vigle Is A New Age Online-only Store That Brings You The Best In Indian Women Ethnic wear Store. Our Products Are Made In Love In India. We Ship Globally.
Email: help.vigle@outlook.com
Business Name: Vigle
Address : 48, Shell Colony Rd, Chembur, Mumbai – 400071